TERMS & CONDITIONS
Welcome to Gemklip.com ! Gemklip.com is a brand owned and operated by TEQZO Retail Products Pvt Ltd, a Company, registered under the Companies Act, 1956, having its registered office at No.81, Ashwath Nagar, Thanisandra Main Road, Bangalore 77. By using the Gemklip website, you accept without limitation or qualification to be legally bound by these terms and conditions. We reserve the right to change the general terms and conditions at any time, published on www.gemklip.com/terms-and-conditions .
ONLINE BROWSING – When you browse through the store, Gemklip does not collect personal information such as name or mailing address unless knowingly provided by you. When you create an account, we do retain personally identifiable information related to your account and your activity on the website. We keep these records solely to fulfill your online purchases as well as to measure and improve your online experience. Gemklip will never sell, rent or share retained customer information with third parties for marketing purposes. Please be aware that user-specific information may be disclosed if absolutely necessary to do so by law.
ONLINE PURCHASING – When you make a purchase on the Gemklip website, we need to know your name, billing and shipping addresses, telephone number, e-mail address, and credit card information to process your order. Your credit card information will be stored temporarily on a secured third-party server and used only as needed to process your transaction. Your contact information would also be required by third-party logistics providers for the delivery of your order. In these cases, Gemklip will never sell, rent or share retained customer information with any third parties beyond the scope of order processing/fulfillment.
SURVEYS – Gemklip may invite you to participate in surveys either by posting on our website or by sending you an e-mail. If you choose to participate in such programs, you may be asked about your background, occupation, or similar personal information. We use this information to help us better understand our customers, which in turn allows us to better meet your needs and interests. Information collected in these surveys may be disclosed only in an aggregated form. Gemklip will never sell, rent or share personally identifiable information with third parties for marketing purposes.
CONTESTS – Gemklip may invite you to participate in online contests. If you choose to enter, you may need to provide your contact information so that we may contact you in connection with the contest. We may also request that you provide other personal information. Gemklip will never sell, rent or share personally identifiable information with third parties for marketing purposes.
COMMUNICATING WITH GEMKLIP – Whenever you communicate with Gemklip via phone, e-mail, post, etc., we may retain information in our records. Any material, business information, ideas, concepts, or other information communicated to Gemklip will be treated as non-confidential and nonproprietary. We typically use the information retained by us to enhance our products and services and for future communication with you. Gemklip will never sell, rent or share retained customer information with third parties for marketing purposes.
At Gemklip, your being happy comes first.
In the unfortunate situation that you are unhappy with one of our products, please give us a call at +91 1800 57 27 967 and e-mail us with images citing your concern at email@example.com within 24 hours of receiving the product. In case of a claim for damage due to shipping, you will need to send images of the damaged packaging and the product.
You will need to self ship the product you wish to return to the registered address of gemklip.com. If you self-ship your returns, your shipping costs would be reimbursed subject to your return having met our Returns and Exchange Policy and the image of the courier receipt is shared by you and validated by us. For self ship returns the refund for returned products will only be initiated if they pass through a quality check conducted at the warehouse. If the quality check fails the product will be reshipped back to you. Based on the assessment of the damage we shall either re-process your order with a new piece or allow for an exchange with another Gemklip product, issue store credit or refund the amount based on the situation. This process could take a while on a case to case basis. So please bear with us.
Estimating the extent of damage will be done by the Gemklip team in the best interest of serving you, however, it will be under the sole discretion of the Gemklip
We work with reputed shipping partners to ensure that your orders reach you on time and in good condition. We choose our shipping partners based on their effectiveness in delivery for your location.
Please contact us at firstname.lastname@example.org for any overseas orders.
On completion of your order, you will be provided with a tracking number and an estimated delivery time. Alternatively, you can track your order from the “order tracking” facility present at our home page.
Shipping Duration: 4-7 Business Days
CANCEL & RETURN
Cancel Or Change My Order
Please note that once your order is placed, there is no way to cancel. However, if your order is in compliance with the refund policy, we will be happy to refund your order. Please refer to our T&C for more details.
Return a Product
At Gemklip, your being happy comes first. In the unfortunate situation that you are unhappy with one of our products, please give us a call at +91 1800 57 27 967 and e-mail us with images citing your concern at email@example.com within 24 hours of receiving the product. We will get back to you at the earliest. Please refer to our refund policy for any refund.
TRADEMARKS ARE NOT FREE FOR USE – The names, titles, trademarks, service marks and logos that appear on the Gemklip website are registered and unregistered marks of Gemklip. You may not use any of the above without prior, written permission from Gemklip.
The trademarks of third parties may also appear on the Gemklip website from time to time; you may not use these trademarks without prior, written permission of their respective owners. You acknowledge and agree that nothing on the Gemklip website grants, expressly or implicitly, any right or license to use any of the Gemklip Trademarks or may be construed to mean that Gemklip has authority to grant any right or license on behalf of any third party trademark owner.
ALL CONTENT IS PROTECTED BY COPYRIGHT LAWS – Images, text, software, documentation, electronic text and image files, audio and video files and clips, and other materials on the Gemklip website are protected by copyright laws and may be covered by other restrictions as well. Gemklip retains all rights it may hold, including copyright, in data, image, text, and any other information contained in these files. Copyrights and other proprietary rights in the material on this website may also subsist in individuals and entities other than, and in addition to, Gemklip. Gemklip expressly prohibits the copying of any protected materials on this website, without prior written consent from all relevant parties.
ALL RIGHTS RESERVED – All rights not expressly granted by Gemklip herein are specifically and completely reserved. Nothing on the Gemklip website or in these Terms and Conditions grants, expressly or implicitly, any right or license to use any content or property of any third party, or maybe construed to mean that Gemklip has authority to grant any right or license on behalf of any third party.
FORUMS MAY NOT BE MODERATED. Gemklip at times may provide unrestricted discussion platforms on the Gemklip website for the exchange of ideas and information by users. Gemklip does not edit or control the information, materials, or modifications posted to, or distributed through, these forums. By posting or distributing information, materials, or modifications through the forums, you expressly abandon any proprietary rights you may have therein, and you agree that such information, materials, or modifications may be freely used, copied, and distributed by others, without your permission, in any medium throughout the world. To the extent you wish to post or distribute information, materials, or modifications to the Gemklip website that you do not own, Gemklip requires you to obtain all necessary permissions from the third-party owners before doing so. You acknowledge and agree that you will not upload, distribute, or otherwise post any information, materials, or modifications to the Gemklip website that is libelous, defamatory, threatening, abusive, unlawful or that encourages a criminal offense; contains any viruses or other code, file, or program that is designed to interrupt, destroy, or limit the functionality of any computer software, hardware, or telecommunications equipment; infringes the copyright or other proprietary rights of any third party; or contains any advertising, promotional, or solicitation material.
Gemklip may, in appropriate circumstances and at its discretion, take reasonable steps to disable and/or terminate access to the Gemklip website of users who may be repeat violators of the terms and conditions. If you believe that your work has been copied in a way that constitutes copyright infringement, please do not hesitate to reach out to us at firstname.lastname@example.org
Any communication or material you post, transmit, or distribute to the Gemklip website by electronic mail or otherwise, including any data or other content, questions, comments, suggestions, or the like, is and will be treated as, non-confidential and nonproprietary. Anything you transmit or post may be used by Gemklip or its affiliates for any purpose, including but not limited to, reproduction, disclosure (to law enforcement entities or others), transmission, publication, broadcast, and posting. Furthermore, Gemklip is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Gemklip website for any purpose whatsoever including but not limited to, developing, manufacturing, and marketing products using such information.
By using the Gemklip website in any manner, you represent and warrant that your use will be consistent with these Terms and Conditions. You agree to indemnify, defend, and hold Gemklip, its directors, employees, affiliates, patrons or agents harmless from all claims, causes, costs, expenses, fees (including reasonable attorneys’ fees), judgments, liabilities, losses, and damages arising from or relating to your use of the Gemklip website.
Gemklip is not responsible for any damage caused by the products designed by designers and sold by Gemklip. The responsibility solely belongs to the designer of the product. However, we take the utmost care to ensure the quality and integrity of the products.
DISCLAIMER OF WARRANTIES – Gemklip provides the site on an “as is” basis. Your use of the site, content, and compilation is at your own risk. Gemklip disclaims all warranties of any kind, whether expressed or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, copyright ownership, and/pr non-infringement of copyrights or other third party proprietary rights. Gemklip does not warrant that the site will provide continuous, prompt, secure, or error-free service. Gemklip makes reasonable, ongoing efforts to revise and update the site, but assumes no liability for any errors or omissions, including the inaccuracy of the content, or for any damages or losses that you or any third party may incur as a result of the unavailability of the site. Gemklip assures no responsibility and shall not be liable for, any damages to, or viruses may affect, your computer equipment or other property arising from the use of the site, including but not limited to the reproduction of the content or compilation.
LIMITATION OF LIABILITY – Neither Gemklip, its directors, employees, affiliates, patrons or agents shall have any liability for any damages including without limitation, any direct, indirect, incidental, compensatory, punitive, special, or consequential damages (even if we have been advised of the possibility of such damages) arising from or related to your use of the site, content, and/or compilation.