What Shipping Methods Are Available?
We work with reputed shipping partners to ensure that your orders reach you on time and in good condition. We choose our shipping partners based on their effectiveness in delivery for your location.
Do You Ship Internationally?
Yes. Please contact us at join@gemklip.com for any overseas orders.
How Long Will It Take To Get My Package?
On completion of your order, you will be provided with a tracking number and an estimated delivery time. Alternatively you can track your order from the “order tracking” facility present at our home page.
Payment
What Payment Methods Are Accepted?
We accept most of the standard credit and debit cards.
Is Buying On-Line Safe?
Gemklip is as serious about your privacy and safety of your orders as you are! When you make a purchase on the Gemklip website, we need to know your name, billing and shipping addresses, telephone number, e-mail address, and credit card information to process your order. Your credit card information will be stored temporarily on a secured third-party server and used only as needed to process your transaction. Your contact information would also be required by third-party logistics providers for delivery of your order. In these cases, Gemklip will never sell, rent or share retained customer information with any third parties beyond the scope of order processing / fulfillment.
Orders & Returns
How do I place an Order?
Click the “Add to cart” option on the product page and follow onsite instructions to compete your payment. On successful completion of your order you will receive email communication about your order.
How Can I Cancel Or Change My Order?
Please note that once your order is placed, there is no way to cancel. However if you order is in compliance with the refund policy, we will be happy to refund your order. Please refer to our T&C for more details.
Do I need an account to place an order?
During to process of placing an order, you will need to create an account.
How Do I Track My Order?
On completion of your order, you will be provided with a tracking number and an estimated delivery time. Alternatively you can track your order from the “order tracking” facility present at our home page.
How Can I Return a Product?
At Gemklip, your being happy comes first. In the unfortunate situation that you are unhappy with one of our products, please give us a call or e-mail us at join@gemklip.com within 48 hours of receiving the product and tell us what the issue is. We will get back to you at the earliest. More details are available at the T&C page.
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